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Frequently Asked Questions

On this page you will find the core FAQs. In case, if you have a specific question for our product please visit the product page and scroll down to the bottom. You will find FAQs about this product. However, if you have other questions which you cannot find the answer do not hesitate to contact us. We will be happy to help you.

The foreign exchange market (forex, FX, or currency market) is a worldwide decentralized over-the-counter financial market for the trading of currencies. The foreign exchange market is the largest and most liquid financial market in the world. Traders include large banks, central banks, currency speculators, corporations, governments, and other financial institutions. The average daily volume in the global foreign exchange and related markets is continuously growing. Daily turnover was reported to be over US $3.98 trillion in April 2010 by the Bank for International Settlements.

Expert Advisors (EA) are used to render the trading process automatic allowing to exempt the trader from continuous watching the market. Many professional traders have a big amount of trading systems allowing them to work in different markets and under different conditions. EA is robotic script written in MQ4/MQ5 language. It can work in the Metatrader 4 or 5 trading platform.

FXautomater forex robots can work with all Metatrader4 (MT4) or Metatrader5(MT5) forex trading platforms. MT4/MT5 can be found and downloaded from most brokers' websites. It is free.

Yes it is easy to use. FXautomater forex robots are based on a new generation technology that allows you with a few clicks to install, run and start earning money. No need to be professional. Everyone can do it. It is completely hands free and the whole process is 100% automated.

Yes it is too easy. Just a few steps and you will be ready to use FXautomater EAs. You can download detailed installation guide from the download section in the member area. It will guide you through the setup process.

You must activate for your real and demo accounts trough our website. You should login into your Account: https://www.fxautomaer.com/activation and then find the account activation window. Type your account number in the field and click “Activate” and choose the expert advisor you want to activate. Repeat this procedure for all accounts and expert advisors.

Yes, our expert advisors can work 24 hours per day from the market opening on Monday to the market closing on Friday. You don't need to monitor you trades. Our EAs will do it for you. They will monitor the trades, open and close positions automatically.

MT4/MT5 is a free trading platforms. You can download it from the official web sites of your broker. Here is the list of most popular brokers: Icmarkets, Thinkforex, Tickmill, Alpari, Pepperstone.

First you need a computer with a minimal hardware configuration and a stable internet connection. Second you need to install Metatrader 4 or Metatrader 5 trading platform. You don't need to have any additional Forex knowledge because our forex robots includes detailed User Guide & Installation Manual. If there are something you cannot understand you can contact us at any time.

You can use any broker that offers the Metatrader 4 or Metatrader 5 trading platforms.

You don't need to trade yourself. Just turn on the forex robot and let it trade using your account to bring some profit for you. Of course you can trade manually too. But we recommend that you use only the forex robots to avoid any lost.

Yes we offer free updates of our robot. Our development team will not stop improving of the our forex robots and make it competitive on the market under actual market conditions.

If there are good conditions for trade (buy or sell) the robot will take the necessary actions. If there are no good conditions the robot will wait for the most suitable moment to open an order. Some of the robots may trade every day and some of them rarely, all depends on the market conditions.

We know that the money are the main question. We know well that many people don't have much money to get started. Our robot is made to be able to trade with a minimum amount of money. The minimum amount depends to your brokerage company too. You can start trading with a small amount as $100-$500 with some of our forex robots, but some of them may require higher account balance. Don't forget the fact that trading with a small amount may be disadvantage because you will only be able to trade the market in small sizes. The recommended capital is $1,000-$5,000 of course you can test it with Demo account first.

Yes it is possible. Our robots can be used with other robots and they will not touch any other trades.

Some of the forex robots it is recommended to be used M15 time frame and for some of them could be different time frame. Please contact us for specific forex robot.

Yes we provide customer support. Our support team is working 24/7 for you. If you have any questions about our robot or about our website don't hesitate to contact us.

Yes you can use. Our forex robots may support different currency pairs. It is best to check the supported pairs for the specific forex robot.

To open and see the User Guide you need to install Adobe Acrobat Reader. It is free, you can download it from Adobe official web site https://www.adobe.com

You should always test your Expert Adviser on a Demo account first to check if your broker is compatible with your current Expert Advisor! NEVER trade on Real account without testing on Demo first!

Yes you can. You can use our forex robots and switch between demo and live trading at any time you wish.

We recommend to have a stable internet connection and computer hardware, working without interruptions 24 hours a day from the market opening on Monday to the market closing on Friday.

You don't need to do that. The market is closed on weekends and the forex robots will sleep until Monday.

This will not affect the system as long as the internet is reconnected within a short period.

You shouldn't worry about that. The trades that are currently open will stay open until the computers power is restored, no new trades will open at this time and the system will resume normal trading as soon as the power is restored. Just start your computer, run the Metatrader again and be sure that your Expert Advisor is turned on. It will continue trading.

Disclaimer U.S. Government Required Disclaimer – Trading foreign exchange on margin carries a high level of risk, and may not be suitable for all investors. The high degree of leverage can work against you as well as for you. Before deciding to invest in foreign exchange you should carefully consider your investment objectives, level of experience, and risk appetite. The possibility exists that you could sustain a loss of some or all of your initial investment and therefore you should not invest money that you cannot afford to lose. You should be aware of all the risks associated with foreign exchange trading, and seek advice from an independent financial advisor if you have any doubts. Clearly understand this: Information contained within this course is not an invitation to trade any specific investments. Trading requires risking money in pursuit of future gain. That is your decision. Do not risk any money you cannot afford to lose. This document does not take into account your own individual financial and personal circumstances. It is intended for educational purposes only and NOT as individual investment advice. Do not act on this without advice from your investment professional, who will verify what is suitable for your particular needs & circumstances. Failure to seek detailed professional personally tailored advice prior to acting could lead to you acting contrary to your own best interests & could lead to losses of capital.

*CFTC RULE 4.41 – HYPOTHETICAL OR SIMULATED PERFORMANCE RESULTS HAVE CERTAIN LIMITATIONS. UNLIKE AN ACTUAL PERFORMANCE RECORD, SIMULATED RESULTS DO NOT REPRESENT ACTUAL TRADING. ALSO, SINCE THE TRADES HAVE NOT BEEN EXECUTED, THE RESULTS MAY HAVE UNDER-OR-OVER COMPENSATED FOR THE IMPACT, IF ANY, OF CERTAIN MARKET FACTORS, SUCH AS LACK OF LIQUIDITY. SIMULATED TRADING PROGRAMS IN GENERAL ARE ALSO SUBJECT TO THE FACT THAT THEY ARE DESIGNED WITH THE BENEFIT OF HINDSIGHT. NO REPRESENTATION IS BEING MADE THAT ANY ACCOUNT WILL OR IS LIKELY TO ACHIEVE PROFIT OR LOSSES SIMILAR TO THOSE SHOWN.

By using FXAutomater's products, you acknowledge that you are familiar with these risks and that you are solely responsible for the outcomes of your decisions. We accept no liability whatsoever for any direct or consequential loss arising from the use of this product. It's to be noted carefully in this respect, that past results are not necessarily indicative of future performance.